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Managing Your Account

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  • I received an "Updates to Terms of Service" email and have follow up questions or wish to unsubscribe
  • Why am I unable to add a payment method (TLS error)?
  • How do I close my account?
  • How do I reset my password?
  • How do I change the payment method linked to my account?
  • How can I update my account email address?
  • Where Can I See My LevelUp Transaction History?
  • How Do I Add My Birthday To My Account?
  • What types of cards can I link to my LevelUp account?

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