Charges, Disputes, and Refunds
- The pending charge on my card is different from my receipt
- I Disputed an Incorrect Charge for a Canceled/Duplicate Order
- What are my different billing options available through LevelUp?
- I disputed a LevelUp transaction with my bank or credit card issuer and now I can’t use my app. What do I do?
- My card failed on a recent transaction. What do I do?
- How Does Monthly Billing Work?
- I’ve placed an order but need to make changes or cancel and be refunded
- I had a poor experience at a restaurant due to service, food quality, or the facilities
- What is the “tax or other one-off adjustments” section on my receipt?
- I was overcharged. How can I get a refund?
- I don't recognize a charge on my account
- My transaction went through twice. How do I get a refund?
- What is the temporary charge on my account?
- Why is there a recurring charge on my account?