There are a number of things you can do to get your customers engaged with your new mobile payment solution! See our highly recommended suggestions below!
- Create custom signage!
- When creating signage, include the phrases “Download the app” and “pay with your phone”.
- Avoid putting dates on your signage so it can be used indefinitely.
For Full Service Restaurants:
- Promotion in FSRs often relies less on signage on more on the relationship between the customer and their hostess & servers.
- We recommend producing a promotional card to be placed inside menus and check-presenters. Table tents also work well.
- However the most important form of promotion in an FSR is the server recommending your app to customers when reviewing the menu.
Update your website (especially your mobile website if you have one) with information stating that you are now accepting LevelUp.
If you have an email list, you can send an email announcing that you are accepting LevelUp and promote your First Visit Campaign, if you have one active. Also, the more campaigns you have active, such as reengagement and birthday campaigns, the more users are likely to visit your location!
Turn on Share Campaign Receipt Notifications
When a user transacts, they receive a receipt notification which can be customized to either request feedback, share an announcement, or even share existing campaigns. By making the notification to share campaigns, this lets the customer share the same campaign to promote the reward which also promotes the business.
You can do this by going into the Dashboard > on the left select Add ons > Receipt notifications > Receipt notification type > Share campaign.
Beacon Messages are customized notifications that are sent to customers nearby who have their Bluetooth settings turned on. Some custom messages remind users of any outstanding credits in their account for your location giving them an incentive to visit your location. You can update beacon messages in the dashboard by going to Add Ons > Beacon Messaging.
You should be talking it up on Facebook, Twitter, and Instagram!
Update your Yelp description for each location, explaining that customers can pay with LevelUp. Doing so can encourage customers to download the app before visiting.