LevelUp iPhone App Walkthrough

The LevelUp app is available free for iPhone. Download it today!

App Features:

LevelUp QR Code: To pay, simply scan this code at any business that accepts LevelUp for in-store payment

Tip: Before you scan your LevelUp QR Code, slide left or right on the tip bar underneath the code to select the percentage tip you'd like to leave.

Instant Receipts: With each transaction, you’ll get a digital receipt via email, as well as a push notification. Transaction not familiar? Simply reply to the email and our support team will help out ASAP!

Orders: To view and recreate your past LevelUp orders, tap the Orders icon

Places: To explore all of the places that accept LevelUp, tap the Places icon

  • In-Store: All the places you can pay with LevelUp at in person are listed in order of how close you are to them
      • Tap on a location to view it’s address, contact info, and any rewards you have at the location
  • Order Ahead: Submit orders for pickup so that you can arrive at your selected location to find your order prepared, paid for, and ready to go.
      • Tap on a location to order ahead, view it’s address and contact info, and see any rewards you have at the location

Settings: Explore your account and app settings by clicking the gear icon on the home screen.

  • Transaction History: A list of the date and full order total for every transaction you've made. Tap on any of these individual line items to see additional details about the purchase (such as the time, store address & any credit that was applied to your purchase)
  • Edit Account Information: Update your preferred email address, password, etc.
  • Payment Method: Select your payment method & payment preference
    • Change Payment Method: Add a debit card, add a credit card, or remove your current payment method (please note: you must have a card linked to pay with the app if you do not have a LevelUp gift card or preload balance)
  • Choose Your Color: By default the LevelUp scanner will briefly glow green after you scan your LevelUp QR Code to indicate your QR code was read successfully. Green not your color? No worries, you can change it up!
  • Log Out: This one speaks for itself! If you log out you will be required to enter your email & password before you can transact again
  • Report an Issue or Get a Refund: Get in touch with our Support Team!
  • How LevelUp Works: A brief description of how to use the app to pay & earn rewards
  • About LevelUp: Our Security policy, Privacy Policy, & Terms of Service
  • Recommend a Business: Want a business to start using LevelUp? Let us know and we'll reach out to them!
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