Not a problem! Simply refund the customer's secondary transaction. See our article on how to refund transactions here.
Overcharging or Undercharging:
You'll need to refund the transaction in full and reprocess it again for the correct amount - we don't currently support partial refunds. See our article on how to refund transactions here.
If a customer accidentally tips, refund the transaction and reprocess it after the customer has adjusted their tip setting on their app. You can also have the customer contact email@example.com for assistance.
Have customers email firstname.lastname@example.org if they think something looks off in their transaction.
I made a mistake in processing a transaction. What do I do now?
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