I couldn’t scan my app when I made my order, can I still earn rewards progress?

If you made an order at a business listed on the LevelUp app but weren’t able to scan your app at the time of the transaction, we may still be able to add your rewards progress to your account.

Just shoot us an email at support@thelevelup.com with the following:

  • A photo of the receipt from your order
  • The reason you weren’t able to scan your app

If you don’t have a receipt, please send us a screenshot of your bank statement (making sure to crop out any sensitive information) showing the amount of the transaction.

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